Frequently Asked Questions

We provide services across the Greater Toronto Area and surrounding regions. Contact us to confirm service availability for your specific location.

Yes. We use Green Seal certified, eco-friendly products that are safe for building occupants while being effective at cleaning and disinfection. We can also accommodate specific product requirements or sensitivities.

We focus on comprehensive environmental support, not just basic cleaning. Our team includes infection prevention specialists, sustainability experts, and consultants who can help optimize your entire facility maintenance approach.

We implement rigorous quality control including regular inspections, supervisor oversight, client feedback systems, and detailed cleaning checklists. Our team undergoes ongoing training to maintain high standards.

Client satisfaction is our priority. If you're not completely satisfied, contact us immediately. We will address concerns promptly and re-clean any areas that don't meet our standards at no additional charge.

Yes. We understand that cleaning during business hours can be disruptive. We offer flexible scheduling including evenings, nights, and weekends to accommodate your operational needs.

Timing depends on your facility requirements and our current capacity. For most standard commercial spaces, we can typically begin service within 1-2 weeks of agreement. Emergency or urgent needs may be accommodated sooner.

Absolutely. All staff undergo thorough background checks, are fully trained, and we carry comprehensive liability insurance and workers' compensation coverage for your protection.